Staging environment
Workshop

PMO - Defining the PMO Service

Danielle Parker

PMO Specialist: Insight & Governance

Design a PMO service that drives decisions not just reporting

Most PMOs don’t fail because of capability they fail because their service is never clearly defined. Teams get pulled into reporting, coordination, and admin work, without ever stepping back to ask: what decisions are we here to support?

This workshop tackles that problem directly. It helps you move from “doing PMO tasks” to intentionally designing a PMO service that creates value for leadership.

You’ll define who your PMO actually serves, what decisions you exist to support, and what insight you need to provide to influence those decisions. Just as importantly, you’ll clarify what your PMO should not be doing so you can stop the drift into low-value work.

Without this clarity, PMOs become reactive and administrative. With it, they become a trusted function that shapes portfolio outcomes.

This session is practical, not theoretical. You’ll walk away with a defined PMO Service Canvas tailored to your environment something you can immediately use to reset expectations, align stakeholders, and reposition your PMO as a value-adding function.

What you’ll learn

    Workshop agenda

    • Understand why a PMO exists and how it drives better outcomes

      Understand PMO purpose, roles and types, why PMOs drift into admin

    • Design your PMO service canvas

      Use the PMO Service Canvas to define a clear, value-driven service.

    • Review and discuss drafted canvas

      Review canvas with attendees

    Learn directly from Danielle

    Danielle Parker

    Danielle Parker

    Contact

    PMO leader helping teams move from reporting to real insight

    See all products from PMO bootcamp

    Who this workshop is for

    • Early-career PMO professionals wanting to move beyond reporting and understand how to define a clear, value-adding PMO service

    • PMO analysts or coordinators ready to step up, influence decisions, and build a stronger, more strategic PMO function

    • Experienced PMO leads or managers looking to reset, refine, or redesign their PMO service to better support leadership decisions

    What's included

    Danielle Parker

    Live sessions

    Learn directly from Danielle Parker in a real-time, interactive format.

    Lifetime access

    Go back to course content and recordings whenever you need to.

    Community of peers

    Stay accountable and share insights with like-minded professionals.

    Certificate of completion

    Share your new skills with your employer or on LinkedIn.

    Maven Guarantee

    Your purchase is backed by the Maven Guarantee.

    Frequently asked questions

    Maven for Teams

    Reimbursement

    Get your company to pay

    Everything L&D needs: email template, receipts, and certificate of completion.

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    Private cohort

    Run a cohort for your org

    A dedicated cohort with a custom schedule and curriculum, tailored to your team.

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